Welcome to Ekovya. These User Policies (“Policies”) set out the principles, responsibilities, and rules that apply when you (“User”, “you”, “your”) access and use the website, products, or services provided by Ekovya (“Company”, “we”, “our”, “us”). The purpose of these Policies is to ensure that all users enjoy a safe, respectful, and reliable experience while engaging with our eco-friendly products, acoustic cabins, consulting services, and digital tools. By accessing or using our services, you acknowledge that you have read, understood, and agree to comply with these Policies.
- General Principles
1.1 Users are expected to act in good faith, respect others, and comply with all applicable laws and regulations in France, the European Union, and any other jurisdiction from which they access our services.
1.2 Ekovya values sustainability, responsibility, and transparency. By engaging with our services, you commit to using them in a way that aligns with ecological responsibility and professional integrity.
1.3 Violations of these Policies may result in suspension, restriction, or termination of your access to our services.
- Acceptable Use
2.1 Users may access Ekovya’s website, online tools, and digital platforms for legitimate business or personal purposes related to our products and services.
2.2 You must not:
Use our services for fraudulent, illegal, or abusive purposes.
Interfere with the functioning, security, or availability of our systems.
Attempt to gain unauthorized access to any account, system, or data.
Post, transmit, or distribute harmful or inappropriate content.
Misrepresent your identity or affiliation with Ekovya.
2.3 You agree to respect intellectual property rights and only use Ekovya’s content, logos, or designs with prior written permission.
- Account Responsibilities
3.1 Certain services may require you to register an account. You are responsible for maintaining accurate, up-to-date information and for safeguarding your login credentials.
3.2 You agree not to share your credentials with unauthorized persons and acknowledge responsibility for all activities conducted under your account.
3.3 You must notify us promptly if you suspect any unauthorized use of your account.
- Product and Service Policies
4.1 Ekovya provides eco-friendly office solutions, customized acoustic cabins, and consulting services. Descriptions, availability, and pricing are provided for convenience and may be updated without notice.
4.2 Orders may be subject to confirmation, availability, and compliance with applicable laws. We reserve the right to decline or cancel any order that violates these Policies.
4.3 Services such as digital transformation, CRM or SAP integration, and consultancy are provided under agreed project terms. Users must ensure they provide complete and accurate information to facilitate delivery.
- Data and Privacy
5.1 Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
5.2 Users agree not to misuse or attempt to extract personal data of other users, employees, or clients of Ekovya.
5.3 Ekovya applies industry-standard measures to protect data but cannot guarantee absolute security against all threats.
- Communication and Conduct
6.1 Users must communicate respectfully when interacting with Ekovya staff, representatives, or other clients. Abusive, discriminatory, or offensive behavior will not be tolerated.
6.2 Misuse of communication channels (spam, harassment, or unauthorized marketing) is strictly prohibited.
6.3 Any feedback, suggestions, or content you voluntarily provide to Ekovya may be used to improve our services without obligation of compensation.
- Compliance and Legal Use
7.1 Users must comply with all relevant laws, including data protection, intellectual property, consumer protection, and labor regulations.
7.2 Export restrictions and trade sanctions may apply to certain products or services. Users are responsible for ensuring compliance before engaging with Ekovya.
7.3 Any attempt to use our services to promote illegal activity, including environmental harm or fraudulent schemes, is strictly forbidden.
- Intellectual Property
8.1 All content on Ekovya’s website, including text, images, graphics, logos, and designs, are owned or licensed by Ekovya and protected by intellectual property laws.
8.2 You may not reproduce, distribute, or modify our materials without written consent.
8.3 Unauthorized use of Ekovya’s intellectual property may result in legal action.
- Liability and Disclaimer
9.1 Ekovya provides its services “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our products or services.
9.2 To the fullest extent permitted by law, Ekovya shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
9.3 Users acknowledge that ecological and digital transformation projects may involve external risks beyond Ekovya’s control (e.g., supplier delays, regulatory changes, or third-party service failures).
- Enforcement
10.1 Ekovya reserves the right to investigate suspected violations of these Policies.
10.2 We may restrict, suspend, or terminate access without prior notice if we determine that a User has breached these Policies.
10.3 Reinstatement of access may be considered at Ekovya’s discretion after corrective actions are taken by the User.
- Changes to Policies
11.1 Ekovya may update or amend these Policies from time to time to reflect changes in laws, regulations, or business practices.
11.2 Updated versions will be posted on our website with the “Effective Date.” Continued use of our services constitutes acceptance of updated Policies.
- Governing Law and Jurisdiction
12.1 These Policies are governed by the laws of France.
12.2 Any disputes arising under or relating to these Policies shall be subject to the exclusive jurisdiction of the courts in Paris, France.
- Contact
For questions or concerns regarding these User Policies, please contact us:
Ekovya
Adresse: 18 rue Jacqueline Auriol 69008 Lyon, France
Email: contact@ekovya.com
Phone: 07.57.90.70.41
Acknowledgment: By using Ekovya’s website, services, or products, you confirm that you have read, understood, and agreed to these User Policies.